Privacy Policy
This policy explains what personal data Gaia Wellness Connexion (GWC) collects, why we collect it, how we use and protect it, and what rights you have over it.
GWC is operated by Gaia Wellness Pte Ltd, a Singapore-registered company. This policy is governed by Singapore’s Personal Data Protection Act 2012 (PDPA). If you have questions about how your data is handled, contact us at the details in Section 9.
What data we collect and why
We only collect data that is needed to deliver the service you have requested or signed up for. The table below sets out each point of collection, what data is gathered, and the purpose.
| Touch point | Data collected | Purpose |
|---|---|---|
| Focus Themes Calculator (email capture) | Nickname, email address, birth month and day, your 12 monthly focus themes for the year | To send you your personalised results by email |
| Career Discovery Assessment (email capture) | Nickname, email address, assessment segment, top work values, RIASEC profile results | To send you your personalised assessment results and add you to our mailing list (with your consent) |
| Know Thyself E-Report (intake form) | Name you wish to be known by, email address, date of birth, time of birth (if available), gender, country of birth, twin or triplet status, parents’ dates of birth (for twins and triplets only), answers to 27 behavioural profiling questions | To generate your UCMHP character profile report. Country of birth is used for timezone detection in the life path calculation. The 27 question responses are entered into the UCMHP platform and then deleted from our systems. A copy of your responses is emailed to you before deletion. |
| UCMHP Brief Report (intake form) | First and last name, email address, phone number, date of birth, time of birth (if available), gender, country of birth, twin or triplet status, parents’ dates of birth (for twins and triplets only) | To generate a shorter on-demand UCMHP character profile. No behavioural questionnaire is required for this report. Country of birth is used for timezone detection. |
| Know Thyself and Brief Report (payment) | Payment card details, billing name and address | Payment processing only. Card details are handled entirely by Stripe and are never stored by GWC. |
| Discovery Session enquiry (optional opt-in) | No additional data collected at this stage. We use the name and email already provided in your intake form to follow up. | To arrange a complimentary or paid discovery session if you have expressed interest. |
| Email list (Stay Connected sign-up) | Email address | To send occasional updates about GWC content, tools, and services. You can unsubscribe at any time. |
Legal basis for processing
Under Singapore’s PDPA, we rely on your consent as the basis for collecting and using your personal data. Consent is given when you:
submit your details via a Tally form for the Calculator or Career Assessment results;
complete the checkout and intake form for the Know Thyself E-Report;
or sign up to the GWC mailing list.
You may withdraw consent at any time by contacting us. Where withdrawal of consent would prevent us from completing a service you have paid for, we will discuss the implications with you before acting.
Who we share your data with
We do not sell your data. We do not share it with advertisers. Your data is only passed to the third-party services listed below, which are necessary to deliver GWC’s tools and services. Each processor is bound by their own data protection commitments.
Some of the above processors are located outside Singapore. Where this is the case, we take steps to ensure that the transfer is done in accordance with the PDPA’s requirements on overseas data transfers.
How long we keep your data
We keep your data only for as long as it is needed for the purpose it was collected, or as required by law.
| Data type | Retention period |
|---|---|
| Calculator and Assessment results (nickname and email) | Until you unsubscribe from the mailing list, or upon request |
| Know Thyself E-Report: 27 behavioural question responses | Deleted from GWC’s systems after entry into the UCMHP platform. A copy is emailed to you before deletion. We do not retain these responses. |
| Know Thyself and Brief Report: personal details (name, DOB, time of birth, gender, country of birth) | 12 months from report delivery, then deleted. We retain a copy of your completed report only if you request it be held on file. |
| Parents’ dates of birth (twins and triplets only) | Deleted after your report is generated. Not retained under any circumstances. |
| Payment records | 7 years, as required by Singapore’s accounting and tax regulations |
| Mailing list (email address) | Until you unsubscribe |
Cookies and tracking
GWC does not use Google Analytics, Meta Pixel, or any marketing tracking technology. We do not build advertising profiles.
The following functional cookies may be set by third-party services when you interact with GWC tools:
| Cookie source | Type | Purpose |
|---|---|---|
| Tally.so | Functional | Required for form submission to work correctly |
| Stripe | Functional / security | Fraud prevention and payment session management during checkout |
| WordPress (site platform) | Functional | Session management for site functionality. Not used to identify or track visitors. |
These cookies are strictly functional. They are not used to track you across other websites or build any profile of your behaviour.
How we protect your data
We take reasonable steps to protect your personal data from unauthorised access, disclosure, or loss. These measures include:
Your rights under PDPA
Under Singapore’s Personal Data Protection Act, you have the following rights regarding your personal data held by GWC.
To exercise any of these rights, contact us using the details in Section 9. We will respond within 30 days. We do not charge a fee for reasonable requests.
Changes to this policy
We may update this policy from time to time as our services or legal obligations change. When we do, we will update the “Last updated” date at the top of this page. If changes are significant, we will notify active subscribers by email.
Your continued use of GWC’s tools or services after any update constitutes acceptance of the revised policy.
Contact us and data requests
For any questions about this policy, to exercise your data rights, or to submit a complaint, contact us at:
Data Protection Contact
Gaia Wellness Pte Ltd
Singapore
Email: hello@gaiawellness.biz
We aim to respond to all data-related requests within 30 days. If you are not satisfied with our response, you may contact the Personal Data Protection Commission (PDPC) of Singapore at pdpc.gov.sg.